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Shipping and Delivery

  • Worldwide Shipping
  • Fast Despatch
  • Delivery to your home or work

Shipping General Information

  • We make every effort to despatch your goods within 1 working day of receiving cleared funds - 99.9% of orders are sent out the same working day.
  • Orders placed before 2:30pm Monday - Friday are generally despatched that day. Orders are despatched Monday - Friday 8am - 3pm.
  • If your order contains multiple items we may despatch them from multiple locations.
  • Our standard express delivery process uses Royal Mail, however we also use DPD and UPS and in certain circumstances Royal Mail Special Delivery (guaranteed next day delivery to the UK).
  • Royal Mail has "next day" delivery aim for all first class post. Please be aware however, that First Class Post can take up to 10 days to arrive and Royal Mail do not consider an item lost within this 10 day period.
  • Highlands and Islands may incure a surcharge.

Same Day Shipping

The cut off time for UK next day delivery (DPD) is 2:30pm. If it's after this time and you want your items for tomorrow, please contact us and we may be able to help arrange it using an alternative method of shipping. Standard DPD delivery is next wortking day (Monday - Friday). Orders placed after 2:30 Thursday will be delivered on Monday.

We will always endeavour to ship orders the same day where possible.

Saturday Delivery - UK Mainland Only

Saturday delivery is an option however the couriers charge a premium for this and it is reflected in the shipping cost. The order must be placed before 2:30pm Friday to guarantee being shipped in time.

Collection

Collection is avaliable between 10:30 and 4pm Monday - Friday, however please wait for an email from the warehouse to confirm the order is ready before arriving. We are unable to allow customers to browse stock due to not being insured for public access. If in doubt please email first.

UK Highlands and Islands

We are unable to offer next day delivery to Highlands and Islands addresses, typically a DPD delivery will take 2 working days to deliver. The shipping options provided are based on your address/postcode.

Europe

All international orders are shipped via Courier (DPD / UPS)

Delivery costs are based on the weight and the delivery country. Estimates are shown on a per product basis for delivery into Europe. Shipping will be calculated during the checkout process, this information is shown before any payment details are entered. A signature may be required on receipt.

Rest of the World

Please contact us for shipping costs, we can ship anywhere in the world.

Lipos

As a rule most Lipo orders have to be shipped via courier. This is reflected in the shipping options.